Contact Travalo SIM

For order help, include the email address used at checkout, your destination, and the issue you are seeing during installation or activation.

Telegram support

Message the support team on Telegram for order and activation questions.

Chat on Telegram

Before you message

Check that your phone is unlocked, connected to Wi-Fi for installation, and using data roaming on the eSIM line after arrival.

Read the setup guide

Manage orders

If you created an account, your previous orders and eSIM details are available in your profile.

Open profile